Explanation of the abnormal price of futures pair BTC/USDT on August 21,2022
CoinW had a brief futures price abnormality on August 21, 08:49:00–08:50:00 (UTC), and our technical department has been checking the data urgently. At the same time, all official channels collect the affected users’ information and will assure you of a suitable treatment plan.
The reason for this abnormal price:
August 21 08:49:00, there is a large BTC/USDT position closed at once, resulting in an abnormal BTC/USDT transaction price, which was on August 21 16:49:00–16:50:00 futures price of 4000.01 USDT.
For problem processing plan:
1. CoinW will bear all the losses of users’ positions caused by this price anomaly; Compensation will be tracked and processed after the end of the data inventory
Our platform promises: to bear the loss of affected users. We shall never pass the buck or shift the blame, and we will take our responsibility.
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2. Our platform will guarantee the safety of all users’ asset rights and interests。
3. Our platform will ensure that all users can access the funds efficiently at 7*24 hours.
4. Thank you for your support and trust; our platform will airdrop a 50 USDT super bonus to all users of the affected positions within 24 hours.
Thanks again for your support!
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